COMPUTER TROUBLESHOOTING
Troubleshooting is the process of fixing and solving a problem or determining a problem to an issue in a computer. Troubleshooting often involves the process of elimination, where a technician will follow a set of steps to determine the problem or resolve the problem.
Any Error messages?, If you are getting any error messages, write down the error and do a search for that error message. Computer Hope and millions of other Internet sites have documents relating to error messages.
Has any new hardware or software been added?, If any new hardware devices have been connected to the computer or any new software has been installed, it may be the cause of your problem. Try removing the hardware, or uninstalling the program, then rebooting your computer. If the problem goes away, that's a strong sign that the new hardware or software was causing the problem.
Has the computer moved?, If your desktop computer has been moved recently, something may have come loose inside the computer. A cable might be loose, or modular hardware such as your RAM or GPU may need to be reseated.
You can open your computer case to inspect your hardware for any loose connections. Before touching the hardware inside your computer, always make sure the computer is properly powered off, and that you are physically grounded. Grounding yourself will ensure that electrostatic discharge does not travel from your fingers to your hardware, which can damage the circuitry.
Have there been any power outages or electrical storms?, Power surgeA computer that is not running on a UPS may improperly turn off during a power outage or brownout. When a computer is improperly shut down, data corruption and in some cases even hardware failure can occur.
If the computer is not connected to a surge protector and there have been electrical storms, a power surge may have caused damage to hardware within the computer.
Is it a hardware or software issue?, Update drivers or install latest patches software, for the issue of Hardware manufacturers frequently release updated device drivers and firmware to keep their hardware compatible with changes in technology. If you are encountering a hardware issue, make sure that the latest drivers for that device are installed.
Similarly, your operating system and the software installed on your computer may also have an available patch that might resolve any problems you are having. Make sure your OS and software is up to date.
Scan for malware and viruses. Computer viruses and other malware can cause a variety problems, from system slowness to inability to start the operating system also, remove malware and viruses from my computer using strong antivirus.
When was the computer last running with no problems?, If the computer has worked in the past and you're running Microsoft Windows consider running a Windows system restore to restore the computer back to an earlier date. The system restore will not erase any data but will get settings back to how they were on an earlier date.
prepared by Ibrahim Mchuchuri.
Following are the indicators and steps can help identify or solve most computer problems.
Is the computer turning on?, If the computer or display is not turning on you can quickly determine that the computer has some type of connection or other hardware issueAny Error messages?, If you are getting any error messages, write down the error and do a search for that error message. Computer Hope and millions of other Internet sites have documents relating to error messages.
Has any new hardware or software been added?, If any new hardware devices have been connected to the computer or any new software has been installed, it may be the cause of your problem. Try removing the hardware, or uninstalling the program, then rebooting your computer. If the problem goes away, that's a strong sign that the new hardware or software was causing the problem.
Has the computer moved?, If your desktop computer has been moved recently, something may have come loose inside the computer. A cable might be loose, or modular hardware such as your RAM or GPU may need to be reseated.
You can open your computer case to inspect your hardware for any loose connections. Before touching the hardware inside your computer, always make sure the computer is properly powered off, and that you are physically grounded. Grounding yourself will ensure that electrostatic discharge does not travel from your fingers to your hardware, which can damage the circuitry.
Have there been any power outages or electrical storms?, Power surgeA computer that is not running on a UPS may improperly turn off during a power outage or brownout. When a computer is improperly shut down, data corruption and in some cases even hardware failure can occur.
If the computer is not connected to a surge protector and there have been electrical storms, a power surge may have caused damage to hardware within the computer.
Is it a hardware or software issue?, Update drivers or install latest patches software, for the issue of Hardware manufacturers frequently release updated device drivers and firmware to keep their hardware compatible with changes in technology. If you are encountering a hardware issue, make sure that the latest drivers for that device are installed.
Similarly, your operating system and the software installed on your computer may also have an available patch that might resolve any problems you are having. Make sure your OS and software is up to date.
Scan for malware and viruses. Computer viruses and other malware can cause a variety problems, from system slowness to inability to start the operating system also, remove malware and viruses from my computer using strong antivirus.
When was the computer last running with no problems?, If the computer has worked in the past and you're running Microsoft Windows consider running a Windows system restore to restore the computer back to an earlier date. The system restore will not erase any data but will get settings back to how they were on an earlier date.
prepared by Ibrahim Mchuchuri.
COMPUTER TROUBLESHOOTING
Reviewed by Unknown
on
September 04, 2017
Rating:
Reviewed by Unknown
on
September 04, 2017
Rating:
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